Privacy policy.

This is our privacy policy. If you landed here, it means that you want to learn how we process your personal data and protect your privacy.


ESSENTIAL INFORMATION WE COLLECT

In operating our site, it is essential for us to capture some information about your device, such as your IP address and information related to your visit when you browse our page. For example, this might include time-stamp, or the last page you visited in order to:

  • Monitor if our website is running with the high performance we are dedicated to providing;

  • Let you browse between pages without having to start back from the home page at each click;

  • Ensure that your data is processed securely.

We call the information mentioned above “essential information,” and we collect it through the use of cookies.

Cookies are small text files that most websites use. A website places cookies in the web browser and then reads the information collected through the cookies every time the user performs an action.

Without enabling this specific mechanism (first-party cookies), we could not provide you with the smooth experience you expect while navigating our site.

OPT-OUT

We provide the opportunity for customers to request to opt-in to our company newsletter. In these newsletters, we provide a combination of promotions and information related to our business. Every email includes a simple opt-out link to remove yourself from future communications.

PERSONAL DATA

We keep your data for as long as you have an account with us. We also keep some data for security investigation.

Most importantly, we have specific obligations for fraud detection and tax reasons. Therefore, we might need to retain certain data even if you ask to delete it.

If you are a customer in the EU and we are specifically selling our products to the Member State where you are located, you have specific rights that we are honored to enforce without undue delay: Access, Correct, Erasure, Port, Object.

If you cannot exercise your choice on your account page, or if you do not have an account with us, please reach using the contact details at the bottom of this page. We will be more than happy to help.

LEGAL OBLIGATIONS

We might need to share your personal information to comply with applicable legal obligations. For example, we might need to retain sales records for tax reasons or fraud detection.

CONTACT

Please contact Customer Care for any complaints or matters related to this privacy policy.

team@soldierfly.com

Soldier Fly Technologies Customer Care
PO Box 530
Port Allen, LA 70767